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Are the packaging materials recyclable?

The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.

Where can I find the tracking information for my orders?

All tracking numbers can be found in the shipping notification emails we send out, as well as on your profile dashboard. Tracking numbers generate when a shipping label is printed at our facility – keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.

If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at  admin@saiidi.com

What's the average transit time for European shipments within the EU?

For orders shipped from our Europe location to a European destination, the average delivery time is 5-10 business days after fulfillment. The average delivery time for orders shipped from our Europe location to non-EU regions is 10-20 business days.

Keep in mind that on average orders shipped to EU destinations can be delivered even faster!

Does SAIIDI ship internationally too?

SAIIDI offers international shipping across the world!

Keep in mind that we don’t ship orders to Cuba, Iran, Iraq, Crimea, Syria, and North Korea. We ship internationally to all other countries!

How are your products packaged for shipment?

Because of the variety of products we fulfill, we package each item based on dimension requirements to ensure protection during shipment. Generally, posters are shipped in kraft tube boxes with plastic end caps. Frames and canvases are usually shipped in corrugated boxes, ranging in dimensions of 26x20x18 to 28×5.5×38.

Are your products eco-friendly?

We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.

How should I wash my printed garments?

We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options at an affordable price. The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer’s care instructions don’t take into consideration the DTG printing process.

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.

In order for you to prolong the life of your custom print, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Sublimation apparel can be washed at any temperature setting without affecting quality. But we recommend washing with like colors, as the polyester fabric may make colors run. High temperatures during washing and drying may shrink the fabric.

How long do I have to submit a claim for a return/exchange?

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date.

How secure is shopping in the Online Shop? Is my data protected?

our site very secure with SSL/https and payment secure  connection

How to custom order?

Use your own picture! Please Contact me to put your own image on your very own custom own picture!
We will work hard to fully satisfy our customers or send email to us

Which payment methods are accepted in the Online Shop?

Paypal for this time

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